Orders are accepted subject to product availability, successful payment and the delivery or collection information displayed during checkout.

Chosen shop

Customers must choose Omni Park, Clarehall, Ashleaf or Ballybrack before ordering. That choice determines which shop prepares the order, the collection address, available delivery areas and the recipient of the order notification.

Products and prices

The same online product catalogue and prices are offered across all four shops. Product descriptions, weights, pack sizes, options and prices are shown on each product. Where a product is sold by weight, the listed option and price shown at checkout apply to the selected pack size.

Delivery

Delivery is available only to the chosen shop’s listed local areas and available time windows. Delivery times are estimates rather than guarantees because traffic, weather and operational conditions may affect the route.

Collection

Customers should collect from the shop named on the order confirmation, within the selected time, and follow any order-ready instructions sent by that shop.

Perishable goods

Fresh and perishable goods are generally exempt from the normal change-of-mind cancellation right once preparation or fulfilment has begun. Contact the chosen shop immediately if there is a problem with an order.